Contact Us
Questions, corrections, partnership enquiries or reader feedback — this is the right place. The team behind Online Casinos reviews Canadian online casinos so that players can make informed decisions, and hearing from readers is one of the ways we keep that work accurate and useful.
Reach Us by Email
The most reliable way to get a response is by email. Write to us at [email protected] and we aim to reply within two business days. To help us get back to you faster, a brief subject line that describes your reason for writing goes a long way.
What We Can Help With
- Review feedback — if something in one of our casino write-ups is out of date, inaccurate or unclear, tell us. We verify our content regularly, but reader tips help us catch changes faster.
- Reader questions — general questions about how Canadian online casinos work, what to look for in a welcome bonus, or how payout speeds compare are all welcome. We cannot give personalised financial or legal advice, but we can point you toward the right section of the site.
- Responsible gambling concerns — if you or someone you know is experiencing difficulty with gambling, please visit our responsible gambling guidance before reaching out. It lists dedicated support services available across Canada.
- Editorial and commercial enquiries — for media, partnership or advertising enquiries, email us with a brief outline and we'll respond if there is a fit. Our editorial positions are not for sale, and commercial relationships do not determine how casinos are ranked.
- Technical issues — broken links, pages that won't load or anything else wrong with the site itself. A quick note with the URL and what you were trying to do is all we need.
About the Team
Our reviews are researched and written by Zoe Lambert, with additional fact-checking carried out before publication. We focus exclusively on casinos available to Canadian players and assess each one against criteria that matter to this market: payout speed, licensing, game range, bonus terms and payment options in CAD. You can read more about how we work on our About Us page.
We do not claim to have deposited at or personally tested every casino we cover. Where we use the word "reviewed", that reflects desk research, verification of publicly available terms and conditions, and ongoing monitoring — not personal gameplay. Any editorial rating on this site reflects our independent assessment; it is not a customer-review score and it is not influenced by commercial arrangements.
A Note on Response Times
We read every message, but volume means we cannot always reply individually to every question. Emails that relate to factual corrections or site errors are prioritised. If your question is answered by a page already on the site — such as our responsible gambling resources or our terms and conditions — we may point you there rather than repeating the information.
What We Cannot Do
- Mediate disputes between players and individual casino operators — those need to go directly to the casino's support team or the relevant licensing authority.
- Recommend specific casino accounts, deposit amounts or game choices for individual players.
- Add a casino to our ranked list in exchange for payment or a commercial arrangement.
We look forward to hearing from you at [email protected].